Refund Policy

We hope you love your purchase but we accept returns within 14 days of you receiving your package if you change your mind for any reason.

Please note, you are responsible for the return shipping costs and for making sure your parcel reaches us safely. Beau Loves cannot be held responsible for articles that are lost or damaged during transport.

Unfortunately, we are unable to accept returns on sale items.

If you wish to return an item, please contact us at with your order number, name, address and reason for return.

We will usually inform you within 3 working days if we can accept the return request.

We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.

If we make any mistake with your order, we will cover the return shipping costs. If this is the case, please email us as soon as possible with your order number, name, address and explanation of the issue.

Items can be returned to the following address:

Beau Loves Returns - The Studio, 77 Queens Road, Essex, IG9 5BW, UK.

Please be aware that your delivery may be subject to import taxes. If a delivery is refused because import fees are not paid, the parcel may be destroyed by the courier and would not be eligible for refund. If your parcel is returned to us because import fees have not been paid, the return shipping applied by the courier will be deducted from your refund. We are proud to sell our clothing all around the world and thank you for understanding that these are some complexities in this.

Japanese customers
Your order is shipping from the UK. Please enter your shipping address in English alphabet characters so that we can post your order with our couriers. If we receive them in Japanese your order may be cancelled.Ā 


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